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Rog Phone 3 multiple issues

ckhanna1997
Star II
ronald1985

https://zentalk.asus.com/en/discussion/comment/103762#Comment_103762

Ahhhh you have ROG 3 and I totally missed it too in your first post. Sorry about that.

That explains why you have the lock screen animation mention and I don't.

The correct forum for ROG 3 is here:

https://zentalk.asus.com/en/categories/rog3-ww

I would post there, otherwise, you will get other people making the same mistake I did.

Good luck.


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Apologies, I posted in the wrong forum. I am pasting the link of that, otherwise I would have to type it all again and position edits as per.
Please do check the concern.
Also in addition
my mobile networks are going off automatically
Two screenshots if they could help
screenshot-20200816-044243758.png
screenshot-20200816-044247871.png
Edit 3 (0602pm IST)
This thing is crazy.
Now it is showing me 2 hour 43 minutes to charge from 8% to 100% using hyper charge.
screenshot-20200816-180226501.png
Can someone please suggest me something?
Is my phone faulty, is my battery faulty or my charger is faulty?
22 REPLIES 22

Aman89053
Rising Star II
ckhanna1997

https://zentalk.asus.com/en/discussion/comment/105482#Comment_105482

I have placed my return, and now flipkart and their tech agency Jeeves is fucking manipulating things with me.

Worst experience 🙌🏼🙌🏼🙌🏼


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Same with me 😡

ckhanna1997
Star II
Aman89053

https://zentalk.asus.com/en/discussion/comment/105531#Comment_105531

Same with me 😡


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Best of luck buddy. I hope everyone gets their refund🙌🏼🙌🏼🙌🏼🙌🏼

ddrana103
Star III
I guess this issue with your battery only.

ckhanna1997
Star II
ddrana103

I guess this issue with your battery only.


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Any issue is worth returning if you spend 50000 and the issue is detected within a week

Anders_ASUS
Hall of Fame III
ckhanna1997

https://zentalk.asus.com/en/discussion/comment/104777#Comment_104777

Another update for your community.

The one who said, after seeing 9.5 hours of SoT, "isn't it good?"

It shows only the time after 100% device charge if I won't charge till 100% it won't show the time.

Also

Can you explain this now?

I did 100% on purpose of showing this.

screenshot-20200822-044206166.png

You guys officially have to accept that this phone is not 100 user friendly right now.

And yes, I said "not user friendly" about the PHONE, not the community, get the facts checked!🙌🏼🙌🏼

How else are you guys planning to correct the issues, if not buying back? Like:-

1. Issue of networking?

2. Issue of battery getting discharged

3. Issue of charging taking more than 2 hours

4. Issue of Phone meant to be cool, is overheating.(Like what's the purpose of this concept of the phone and air chamber and copper cooling and heat throwing out system)

5. Issue of black crush on display, 144hz won't mean anything if my game is looking like a dustbin bags

6. Issue of Ghost Touches. (What will my air triggeres do or fire at, If I can't move or change my viewing angle in games)

And many more which I can't remember right now and I seriously don't want to type.

I did type this big again, because I still don't know, what do I have to do with this phone? It is not even upto the standards in practical life, despite being so good at documents!

#asustakeaccountability 🙌🏼


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Do you still have the device? If yes, then we can log it and figure out why your signal drops
I'd be happy to log your device to see if your battery life is draining too fast
It should take a little less than 2h. Maybe it just felt like it took more than 2h? It also matters if you were using the device while it was charging. Charging will be slightly faster if you use the side port.
When is it overheating? Have you checked after last update? It included a fix for some random heating that could happen during normal app usage and some games. I know the phone can feel warmer than other phones doing the same amount of work but this is because we let the heat out. On the inside it's actually cooler.
A FW update is on the way. Lets wait and see after it has been released what we think about the display
This was due to the three finger screenshot gesture. It has been fixed in the latest FW and you can also turn it off
I will send you a PM with instructions on how to log your device