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Rog Phone 3 multiple issues

ckhanna1997
Star II
ronald1985

https://zentalk.asus.com/en/discussion/comment/103762#Comment_103762

Ahhhh you have ROG 3 and I totally missed it too in your first post. Sorry about that.

That explains why you have the lock screen animation mention and I don't.

The correct forum for ROG 3 is here:

https://zentalk.asus.com/en/categories/rog3-ww

I would post there, otherwise, you will get other people making the same mistake I did.

Good luck.


View post
Apologies, I posted in the wrong forum. I am pasting the link of that, otherwise I would have to type it all again and position edits as per.
Please do check the concern.
Also in addition
my mobile networks are going off automatically
Two screenshots if they could help
screenshot-20200816-044243758.png
screenshot-20200816-044247871.png
Edit 3 (0602pm IST)
This thing is crazy.
Now it is showing me 2 hour 43 minutes to charge from 8% to 100% using hyper charge.
screenshot-20200816-180226501.png
Can someone please suggest me something?
Is my phone faulty, is my battery faulty or my charger is faulty?
22 REPLIES 22

Anders_ASUS
Hall of Fame III
ckhanna1997

https://zentalk.asus.com/en/discussion/comment/104521#Comment_104521

The backup got alright after 3 4 charges, maybe the battery wasn't calibrated, but can't you see 2.43 hours untill full charge? That too from 8 to 100%.

You guys are getting so many complaints in thi community blog, why have you even created this, when this is not user friendly?

Even if I see past every issue like:

Black screen crush

Battery draining quickly

Charging slowly/quickly sometimes

Heating

Air triggeres not working as each tap

Heating of device

How can I see past networks getting disconnected? I can charge my phone multiple times, I will stop using my phone if it gets too hot; but am I supposed to do if th doesn't shows signals, if the device cannot receive any calls sms?

How can you explain this?

I am seeing all the comments and all the discussion opened by the consumers in this community. Even after getting so many complaints, how can you guys ask for screenshot and stuff from every new user, who opens new discussion regarding the same issues.

This is very heartbreaking 💔

We are overlooking Chinese brands so we don't get some National Privacy issues and Taiwanese companies are doing such scams, and after that not taking any responsibility or accountability for the detected products and flipkart return/replace window is so small, that if someone started facing issues on 11 day, they can't even do anything, and we already know how the support centers work here in India.

Fucking irritated after spending 50000 on such a device 🙌🏼


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I don't know what you mean about not user friendly. We're doing our best to reply all issues. Then there are issues that we need to investigate before we reply because no one will be happy if we first say A and then realize it's B. I also don't follow when you say we ask for screenshot from every user even if it's a know issue. It could be that two issues look the same to you but we think they might be different. Maybe sometimes it's a normal user asking and you thought it was a mod. In general I would say that we only ask when it's needed. I don't want to waste anyone time.
I'm sorry I missed your connection issue. Is it doing this all the time in an area where you normally have full signal? Was it like this from day 1? You're not supposed to have connection issues so if you do, then we are of course going to fix it. Don't worry.

ckhanna1997
Star II
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/104631#Comment_104631

I don't know what you mean about not user friendly. We're doing our best to reply all issues. Then there are issues that we need to investigate before we reply because no one will be happy if we first say A and then realize it's B. I also don't follow when you say we ask for screenshot from every user even if it's a know issue. It could be that two issues look the same to you but we think they might be different. Maybe sometimes it's a normal user asking and you thought it was a mod. In general I would say that we only ask when it's needed. I don't want to waste anyone time.

I'm sorry I missed your connection issue. Is it doing this all the time in an area where you normally have full signal? Was it like this from day 1? You're not supposed to have connection issues so if you do, then we are of course going to fix it. Don't worry.


View post
Yes it is doing that in the area where I have full 4g+ connection on my OnePlus 7t.
If you talking about it is a new phone people are figuring out how this works, why haven't I faced this issue when I bought other phones which are top notch at their time?
They were also latest 845 latest SD
And also 855+ latest SD.
My excitement was gone within 2 hours of receiving this phone.

ckhanna1997
Star II
Averan

https://zentalk.asus.com/en/discussion/comment/104631#Comment_104631

This a community forum

It's made for people to report issues (as with other community forums)

It's highly natural that you'll see problems reported here ranging from some having quality control/hw issues, software bugs etc

That doesn't mean everyone is having a negative experience ( I see many content Rog 3 buyers in telegram grp for this phone)

Plus the phone is relatively newer right now people are still figuring stuff and even if issues are reported they'll probably be solved gradually just like the life cycle of every phone in market

When you say you get less sot it isn't due the firmware or software there are a lot of stuff in play as calibration, ambient temperature,3rd apps running in bg,or you can fine tune some settings say RGB, connected accessories, Bluetooth devices to the phone and network stability (mobile data) or wifi

Flagship processors like the Snapdragon 865+ are power hungry and heat up quite a bit and Rog has so many other stuff that 6k mah battery is there for a reason


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Another update for your community.
The one who said, after seeing 9.5 hours of SoT, "isn't it good?"
It shows only the time after 100% device charge if I won't charge till 100% it won't show the time.
Also
Can you explain this now?
I did 100% on purpose of showing this.
screenshot-20200822-044206166.png
You guys officially have to accept that this phone is not 100 user friendly right now.
And yes, I said "not user friendly" about the PHONE, not the community, get the facts checked!🙌🏼🙌🏼
How else are you guys planning to correct the issues, if not buying back? Like:-
1. Issue of networking?
2. Issue of battery getting discharged
3. Issue of charging taking more than 2 hours
4. Issue of Phone meant to be cool, is overheating.(Like what's the purpose of this concept of the phone and air chamber and copper cooling and heat throwing out system)
5. Issue of black crush on display, 144hz won't mean anything if my game is looking like a dustbin bags
6. Issue of Ghost Touches. (What will my air triggeres do or fire at, If I can't move or change my viewing angle in games)
And many more which I can't remember right now and I seriously don't want to type.
I did type this big again, because I still don't know, what do I have to do with this phone? It is not even upto the standards in practical life, despite being so good at documents!
#asustakeaccountability 🙌🏼

Aman89053
Rising Star II
@ckhanna1997 I am returning it ,..never going to buy asus device ever...
This is the first time i m facing issues like this on a phone.
Display is pathetic



ckhanna1997
Star II
Aman89053

@ckhanna1997 I am returning it ,..never going to buy asus device ever...

This is the first time i m facing issues like this on a phone.

Display is pathetic


View post
I have placed my return, and now flipkart and their tech agency Jeeves is fucking manipulating things with me.
Worst experience 🙌🏼🙌🏼🙌🏼