Rog phone 3 call quality

[samer_abcnews]

Please tell us some basic information before asking for help:
Model Name: Rog phone 3
Firmware Version:17.0823.2008.78
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi guys... I'm living in United Arab Emirates, I got the ROG phone 3 and I'm experiencing low call quality issues, every time I call someone they cannot hear me well and the same for me I can not hear them well also, the sound is low and they keep telling me (huh) (come again etc) and friends describe my voice as if im using the speaker from far away.... Is there any solution? I tried to switch off the 5g service and it is the same problem, I don't know what is causing this, please help

[aguo1882]

How are you talking the call? With it to your ear, with the USBC headphones or with bluetooth headphones?

[samer_abcnews]

aguo1882

How are you talking the call? With it to your ear, with the USBC headphones or with bluetooth headphones?

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Im taking it normally on the ear... But I also face poor quality when im using it on car Bluetooth, in the car its even worse so i stopped connecting it to the car Bluetooth

[longbir_k007]

Same the voice is too low in both ways.. even if I out it on speaker
But music and other sound are fine... No issues....

[Anders_ASUS]

samer.abcnews

Please tell us some basic information before asking for help:

1. Model Name: Rog phone 3
2. Firmware Version:17.0823.2008.78
3. Rooted or not: not
4. Frequency of Occurrence: always
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hi guys... I'm living in United Arab Emirates, I got the ROG phone 3 and I'm experiencing low call quality issues, every time I call someone they cannot hear me well and the same for me I can not hear them well also, the sound is low and they keep telling me (huh) (come again etc) and friends describe my voice as if im using the speaker from far away.... Is there any solution? I tried to switch off the 5g service and it is the same problem, I don't know what is causing this, please help

Rog phone 3 call quality

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