NexTRTL
Please tell us some basic information before asking for help:
- Firmware Version:17.0823.2008.78
- Rooted or not: not rooted
- Frequency of Occurrence: Every time.
- Model Name:Rog phone 3
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Scenario : Bought Phone(ROG Phone 3) on the 22nd October, brought the phone home , tested all functionality.
I am able to charge on the bottom port and side port. Everything works fine.
Midnight came , firmware update came in as phone was booted up only night time.
now its 23rd October , i am no longer able to charge using the bottom port of my phone.
What have i tested?
Use the same charger with a different phone - Yes , charger works
Use different charger with your phone - Only side port works
Factory reset your phone - Yes , i did that. However firmware stays the same. So i am not sure how to downgrade.
There is a side port for charging check if it works there - Yes side port works as mentioned above.
!ROG Phone 3 Bottom Port Charging Problem! ( !BOUGHT 22nd October! )
I guess you got the defective product.
Return the phone to the Seller and claim refund or Exchange it instead of going to the Service Centre
