ROG Cetra RGB not recognized in Android 11 (HELP)

[FROZENFIRE]

Please tell us some basic information before asking for help:
Model Name: Rog Phone 3
Firmware Version: 2108.158
Rooted or not: NOT
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Android
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[ronald1985]

FROZENFIRE

Please tell us some basic information before asking for help:

1. Model Name: Rog Phone 3
2. Firmware Version: 2108.158
3. Rooted or not: NOT
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app): Android

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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ROG Cetra RGB not recognized in Android 11 (HELP)

Can you try in safe mode?
If that doesn't work, then I would go for a factory reset.

[FROZENFIRE]

I already finished the factory reset and the issue still persist.