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ROG 3 version 31.0210.0210.303 wifi and hotspot not turning on

jonathan1
Star II

Model Name: ROG 3
Android version 12

Firmware Version: version WW31.0210.0210.303
Rooted or not: Not Rooted
APP Name & APP Version (If your issue relates to the app): Wifi & Hotspot is not turning on

 

I have read posts with same problem and it points out to replacing motherboard. but since their version is not the same as what is with mine, I believe its not a motherboard problem. Other resources have encountered this from rog phone 5 too. could you please help me check for a solution for these problems?

 

Thanks

 

 

23 REPLIES 23

Mostwanted
Rising Star II

Can you explain your issue deeply.

Are you able to use Wifi ?

the update ran overnight 23October2023 and was checked the morning after.

When trying to have the Wifi switched on, it just stays on the disabled 'switching on' animation and does not turn on. This has been tried with different steps on how to get to the wifi page. 

Also, when turning the hotspot to On status, it just gives off an 'error' as status and does not actually turned on.

 

Bluetooth and mobile data is still good though. but the two that has problems mentioned above are used for work so it really has high impact for me

Did you try a factory data reset?

yes. I just tried it and still no luck. please let me know if you got a solution