ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[marioluethy]

victory.liu

push...where is asus...😡

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It makes no sense to ask over and over again from asus. there is NO SOLUTION/FIX for this. Otherwise the would allready roll it out with ota.
So you have to decide if you can deal/live with it or you have to refund/sell the phone. Asus can't tell you something new because there isnt something new.

[journeywithme06]

If this is the case. Releasing an ROG 4 without even fixing the ROG 3 black crush issue. Someone should sue this company for selling defective products. Selling products which having a misleading info about it. If your selling something, adverstising something, it should be waht you advertise, in this case the amoled screen they advertised. Not like this. This is cheating, lying.
If ordinary people can have this power to sue and go against this company for lying and cheating about their product.

[Saifuddin]

There is a mistake on there site , they typed accuracy instead of in-accuracy

Come on asus , atleast remove this misleading advertising from the website
I am not an expert but i am damn sure that screen quality is no near the mentioned standards
Device is awesome in every other way but you guys didn't took this problem seriously and i am not accepting that your quality control miss such a huge defect , it is clear that you guys choose to release this device ever after knowing about this problem
We are not going to use 3.09ghz all the time but we are gonna use this screen all the time which makes this device worthless

[marioluethy]

Of corse they will release Rog Phone 4 without fix the Black Crush issue. The cant fix it because this is a Hardware problem. The only can try to minimize it with software. That it is a Software Problem is only the wish off some user's who wont believe it that it is a Hardware Problem and the phone wont getting better.
Rog Phone 4 will sure not be bad an some guys will buy it because it's super specs and if they are lucky the arent any issues and if not then they are issues. This risk is at every phone. Only thing asus should to is to offer return the phone and get money back.
Due the misleading advertising this is what every company do. Read the descriptions from other Smartphone's. is normal, they want to sell someting. It's the same in all products. Cars, Drinks, Games etc. Only way to avoid this is stopp believing at the advertising. Wait for serious, neutral test's and then decide if you wanna buy something or not. There are a lot of youtuber's who mentoined the black crush in they tests.

[Danishblunt]

marioluethy

Of corse they will release Rog Phone 4 without fix the Black Crush issue. The cant fix it because this is a Hardware problem. The only can try to minimize it with software. That it is a Software Problem is only the wish off some user's who wont believe it that it is a Hardware Problem and the phone wont getting better.

Rog Phone 4 will sure not be bad an some guys will buy it because it's super specs and if they are lucky the arent any issues and if not then they are issues. This risk is at every phone. Only thing asus should to is to offer return the phone and get money back.

Due the misleading advertising this is what every company do. Read the descriptions from other Smartphone's. is normal, they want to sell someting. It's the same in all products. Cars, Drinks, Games etc. Only way to avoid this is stopp believing at the advertising. Wait for serious, neutral test's and then decide if you wanna buy something or not. There are a lot of youtuber's who mentoined the black crush in they tests.

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yawn so many clueless people claiming its a hardware issue makes me so bored at this point