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ROG 3 suffers from heavy black crush issue

Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!


993 REPLIES 993

Rising Star I
Hey ,
I am not able to see black crush issue in my device. I am in .32 update.

Star III

Hey ,

I am not able to see black crush issue in my device. I am in .32 update.


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Can u please share some more pictures with full resolution (provide gdrive link or something) try to capture in dark room with 30 brightness and dark scenes.

Community Legend I
Pretty normal for high hz OLEDs in my opinion
Black crush can be seen on almost all OLEDs even 60hz ones but it's more evident on high hz phones due to the calibration on higher hz panels

Star III
Are you facing any sudden signal drop issues .??

Rising Star II
Same here, I'm also facing this black crush issue. Can it be fixed through software update or we have to replace the unit?Also sudden network drop issue and another issue is also there, the display sometimes lock on 120hz.