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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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img-20200813-wa0011.jpg
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img-20200813-wa0012.jpg


993 REPLIES 993

Pradee
Star II
I also have the same issue.. what will i do? Is it fix in next updation or not? Any idea? plz help

Not only in while playing videos, I'm facing this issue while playing games, and when I pull notification panel.
Model name: ROG phone 3
Firmware version: QKQ 1200419002 WW_Phone-17.0823.2007.32
Frequency of occurrence: all the time except in full brightness.
Rooted or not : Not rooted.
Apps: YouTube, Netflix, Amazon prime, PUBG, etc .
"NEED A SOLUTION"

yashpandya295
Star II
Same issue happening to me also! This is ridiculous...

Cpz
Star III
rithishkoduru1999

Not only in while playing videos, I'm facing this issue while playing games, and when I pull notification panel.

Model name: ROG phone 3

Firmware version: QKQ 1200419002 WW_Phone-17.0823.2007.32

Frequency of occurrence: all the time except in full brightness.

Rooted or not : Not rooted.

Apps: YouTube, Netflix, Amazon prime, PUBG, etc .

"NEED A SOLUTION"

img-20200815-023443.jpg

img-20200815-023431.jpg


View post
Hey buddy did u got any updates ? Coz m n in :QKQ1.200419.002. WW_Phone-17.0823.2007.25 but ur in .32

Cpz

https://zentalk.asus.com/en/discussion/comment/103619#Comment_103619

Hey buddy did u got any updates ? Coz m n in :QKQ1.200419.002. WW_Phone-17.0823.2007.25 but ur in .32


View post
Yeah, After setting up my device I got an update on 13-8-2020 .