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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

Danishblunt
Hall of Fame I
BurgerKingCrownMan

Whatever is going on with the screens - I can't say my device is working as intended. Simple thing = refresh rate goes up screen quality goes down. Asus did not advertise it as such. I cannot accept this, I feel misled and lied to.


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This goes to all screens out there, it's not limited to phones, also monitors have this exact same behaviour. Also that's not green tint, that's just greyscale fkup.

As averan was pointing out, this is now a common theme.
iPhone 12 OLED Screen Issue - Apple CommunityYes, even Iphones. This is caused by screens being very bright compared to back in the days so 1 color profile isnt enough.

BurgerKingCrown
Star III
@Danishblunt "This goes to all screens out there " Ok, are you saying that the problem I've described is affecting every single unit of the Rog Phone 3? I'm not interested in hearing about any other brand - I've already given my money to Asus.
Does anyone here have an actual good unit of the Rog Phone 3 with no screen problems - weird backlight, zero blackcrush no matter the brightness or refresh rate?

botboy444
Zen Master I
BurgerKingCrownMan

@Danishblunt "This goes to all screens out there " Ok, are you saying that the problem I've described is affecting every single unit of the Rog Phone 3? I'm not interested in hearing about any other brand - I've already given my money to Asus.

Does anyone here have an actual good unit of the Rog Phone 3 with no screen problems - weird backlight, zero blackcrush no matter the brightness or refresh rate?


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Mine seems to have a better screen than most from all the complaining I've seen on the forum.

No real blackcrush, the only things I have is a the reddish tint at 160hz with low brightness, which is very easily fixed by upping the brightness lol.
Thing is though, it's not on videos or while gaming, more so just basic usage like messages and browsing the internet, so I don't see what the problem is and why it's so hard to up the brightness a tiny bit as it isn't *that* noticeable
If you're complaining about the screen on the phone, look up how bad it can be on the original PlayStation Vita which also has an OLED screen.
There's only about 25% brightness change from full to low brightness, and on blacks the screens blotchy, but it's no real issue whatsoever lol

rocky30032002
Star II
BurgerKingCrownMan

@Danishblunt "This goes to all screens out there " Ok, are you saying that the problem I've described is affecting every single unit of the Rog Phone 3? I'm not interested in hearing about any other brand - I've already given my money to Asus.

Does anyone here have an actual good unit of the Rog Phone 3 with no screen problems - weird backlight, zero blackcrush no matter the brightness or refresh rate?


View post
My phone has black crush. I used screen balance app. It makes the darker regions to be a bit greyish(tolerable) which actually makes the black crush go away. Try that. Its not the solution..but i just wanna give u an alternative for now. Its not the screen's fault dude..it has something to do with gamma tweaking.
I dont have weird backlight issue. Red tint is only seen in youtube when in low brightness. Not in anyother app.

botboy444
Zen Master I
BurgerKingCrownMan

@Danishblunt "This goes to all screens out there " Ok, are you saying that the problem I've described is affecting every single unit of the Rog Phone 3? I'm not interested in hearing about any other brand - I've already given my money to Asus.

Does anyone here have an actual good unit of the Rog Phone 3 with no screen problems - weird backlight, zero blackcrush no matter the brightness or refresh rate?


View post
and the "i dont care about other brands" shows how ignorant you are, if you cant see that its a wide spread issue that affects multiple devices, refresh rates and screen sizes, then that's your issue, if you've already given asus your money then suck it up princess, or return the phone. simple as that