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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

sub
Star III
Nio9

Where in developer options?


View post
"Disable HW overlays" under developer options but it heats up the device as reported by some users

marioluethy
Star II
It happends even on dark widgets with transparency

ZT-6cd6a60f
Star II
Update to the Latest version 17.0823. 2009.99 after applying the update on the device.
Have it reset to default.
If the issue still persistent I guess that's the time you can ask for a replacement.
In my theory the black crush issue is happening on those device who came out 1st i guess that was July or August. I just recently bought my phone Dec 16. And here's what i experienced on the 1st day.
Heating Issue when charging it up ( Slow charging enbled )
Battery is draining fast even its on IDLE.
Black crush issue - didn't even know how to identify that on from 1st day to 3rd day of usage on the 4th day i notice when im on dark mode in youtube i get this reddish overlay 60hz - 144hz 0% brightness but no green tint or distored black background when playing dark scene movies i.e ( Dark Shadows ).
All issue is gone after updating it and do a Factory Default on the device except this reddish overlay on youtube im not sure on any other Streaming Medias.
Battery optimized and Heating issue optimized too.

Nio9
Star II
After having the phone for 4 months and reading all the problems involving black crush issue i also believe it is a hardware problem not software.comparing it with other phones i think it has a really poor display not only because of black crush.its a pitty because except this it is a really good smartphone.

Dr__SushP
Rising Star II
After .122 update today.. The mighty Rog 3 vs antique OnePlus 3..60 hz full brightness... Nice fix asus😂😂
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