ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[KenWong]

Much unfortunate after 2 months of wait, the new update still a fixes targeted towards YouTube (improvement but still exist). Games or viewing YouTube in browser mode still present the same amount of black crush before and after update.

[pradhyumna]

It's a complete hardware defect. I've accidentally broke my screen, which was having issues of black crush. After display replacement I rarely observed a black crush(almost gone).


Note: Not recommending anyone to break their display ( Not affordable)

[MV]

pradhyumna

It's a complete hardware defect. I've accidentally broke my screen, which was having great issues of black crush. After display replacement I barely observed a black crush(almost gone).

Note: Not recommending anyone to break their display ( Not affordable)

View post

Care to share some photos of darker grey areas in any video app. Check on YouTube batman trailer or any 4k amoled video.

[pradhyumna]

MV

https://zentalk.asus.com/en/discussion/comment/142047#Comment_142047

Care to share some photos of darker grey areas in any video app. Check on YouTube batman trailer or any 4k amoled video.

View post

Played that video many times no black crush after display replacement. I'll post it later, mate!

[Dr__SushP]

Hoping some highly enlightened "App developer" to shed some light on this persistent failure from ASUS side..
Finally .. this really is enough.. it's clear they don't have anything else up their sleeve for this ..