ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Dr__SushP]

No response from Asus any time recently regarding the black crush or absolute bogus contrast at higher brightness irrespective of screen refresh rate.

[Aryan202]

Dr. SushP

https://zentalk.asus.com/en/discussion/comment/134781#Comment_134781

Agreed. But they have fast software updates and great community and response time. Never mind about all those. Just the quick software update system and fast response they have for any bugs is quite great. The simple camera performance is an example. They defy sensor capability even with their imx 586 against our 686 sensors just with software.

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Not really first of all rog isn't meant to have "great cameras" at best it has decent cameras
And as for the bug solving and their speed at updates is sub-par at best now as they have a shit ton of devices to maintain now (they keep launching new phones every few months)
For example android 11 for oneplus 7 series was delayed (Asus's own 2019 Zenfone 6 will get it much faster) plus Rog and oneplus both get bimonthly updates idk what's the fuss 🤔
And oneplus camera optimisation is okayish at best they aren't good at that,rog eis beats oneplus's eis implementation anyday
There are some places where one does better and in some place the other
But again if camera is your priority Zenfones have much better camera setup and processing

[Dr__SushP]

Lets see ... What asus can do about it... No need arguing amongst us. Even if they fix this display issue that is foremost... Camera can be overlooked. As I agree daylight performance is better here. Not expecting to beat the latest devices with the same sensor. But its hurting when older devices with older sensors beats my rog 🤣/😭

[sub]

Why are we deviating from the issue the camera is issue is some what manageable but the black crush the random weird green tint and the refresh rate unchangeable bug is the real issue here as those are the primary features and it should be in top notch condition since it is a "flagship" phone.
Asus is busy cutting prices and clearing out spoilt stocks ASAP rather than working on its fix and helping the consumer and the mods have nothing to say as well.
WAKE UP ASUS! ROG more like Rusty old Garbage.😂

[Dr__SushP]

sub

Why are we deviating from the issue the camera is issue is some what manageable but the black crush the random weird green tint and the refresh rate unchangeable bug is the real issue here as those are the primary features and it should be in top notch condition since it is a "flagship" phone.

Asus is busy cutting prices and clearing out spoilt stocks ASAP rather than working on its fix and helping the consumer and the mods have nothing to say as well.

WAKE UP ASUS! ROG more like Rusty old Garbage.😂

View post

What's this new issue yar... Refresh rate automatically changes itself and no way to change that. Settings is grayed out. As if the phone runs on its own mood.