ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Dr__SushP]

Is the ASUS team even seeing these posts ???

[Noix]

Dr. SushP

Is the ASUS team even seeing these posts ???

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They know this is happening, just read the Phonearena review:
"Unfortunately, it seems the ultra-high refresh rate panel comes with a price. While the colors of the ROG Phone 3’s screen certainly do look fine — and you have a few color profiles to choose from — it does suffer from a dreaded “crushed blacks” issue. Basically, if you lower the brightness below 50%, darker areas in the scene become very harsh, either going straight to black without a smooth transition or by showing very unpleasant dark-greenish tones.

UPDATE: Asus reached out to clarify that pre-production samples like the one we had for the review here could exhibit display issues, but the company promises that the final units that will be available to consumers "should be comparable to ROG Phone II" in terms of display quality."

[Dr__SushP]

Noix

https://zentalk.asus.com/en/discussion/comment/123016#Comment_123016

They know this is happening, just read the Phonearena review:

"Unfortunately, it seems the ultra-high refresh rate panel comes with a price. While the colors of the ROG Phone 3’s screen certainly do look fine — and you have a few color profiles to choose from — it does suffer from a dreaded “crushed blacks” issue. Basically, if you lower the brightness below 50%, darker areas in the scene become very harsh, either going straight to black without a smooth transition or by showing very unpleasant dark-greenish tones.

UPDATE: Asus reached out to clarify that pre-production samples like the one we had for the review here could exhibit display issues, but the company promises that the final units that will be available to consumers "should be comparable to ROG Phone II" in terms of display quality."

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Mine or many others facing the issue do not have production samples. I know Asus is aware but a quicker and consistent fix is really necessary. Even the camera samples...my OnePlus 7T takes Wayyyy better shots... Even in dark lights. I can take them both for a tour and share samples tonight. Imx 586 vs 686. Bigger and better sensor.
OnePlus proved here size doesnt matter😂😂

[Saifuddin]

Dr. SushP

https://zentalk.asus.com/en/discussion/comment/123055#Comment_123055

Mine or many others facing the issue do not have production samples. I know Asus is aware but a quicker and consistent fix is really necessary. Even the camera samples...my OnePlus 7T takes Wayyyy better shots... Even in dark lights. I can take them both for a tour and share samples tonight. Imx 586 vs 686. Bigger and better sensor.

OnePlus proved here size doesnt matter😂😂

View post

Yea i also got 7t and have far better camera shots in 7t

[Dr__SushP]

Saifuddin

https://zentalk.asus.com/en/discussion/comment/123057#Comment_123057

Yea i also got 7t and have far better camera shots in 7t

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Not asking Asus to beat Other 686 sensor cameras as it is mostly gaming orientated. Atleast be better than the previous gen cams. The photos are not even close in terms of quality.