This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

screenshot-20200814-161049930.jpg
img-20200813-wa0011.jpg
picsart-08-13-04-46-11.jpg
picsart-08-13-04-44-38.jpg
img-20200813-wa0012.jpg


993 REPLIES 993

Danishblunt
Hall of Fame I
wojtekmarchewka

https://zentalk.asus.com/en/discussion/comment/120754#Comment_120754

I respect your opinion

Unfortunately, I will still insist on mine.

So far, hardly anyone has seen about enabling disable HW overlay. I agree it improves YouTube and it's nice, but Netflix still looks bad. Plus, I NEVER had to enable this option even on the ROG 2, and black is great everywhere. It is also not known how it works on a battery (of course it will test)

120720045-1168566010211355-6880027789730456495-n.jpg


View post
I made a thread explaining how black crush came to be, as for netflix, they did fiddle with it on newer updates. In case of youtube .11 should look identical to .78 with HW disabled. Just be patient, I'm pretty sure Asus will do a proper fix soonish.

skailash2001
Rising Star I
I kinda feel like this phone is a BETA version and they will soon release the real stable phone.

wojtekmarchewka
Rising Star I
nightmaster552

https://zentalk.asus.com/en/discussion/comment/121046#Comment_121046

I made a thread explaining how black crush came to be, as for netflix, they did fiddle with it on newer updates. In case of youtube .11 should look identical to .78 with HW disabled. Just be patient, I'm pretty sure Asus will do a proper fix soonish.


View post
I am patient, so I do not delete ROG 3 and expect improvement, because the smartphone is generally great 🙂

victory_liu
Rising Star II
push......when update......

sub
Star III
Any updates on what is new regarding the black crush ?