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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

screenshot-20200814-161049930.jpg
img-20200813-wa0011.jpg
picsart-08-13-04-46-11.jpg
picsart-08-13-04-44-38.jpg
img-20200813-wa0012.jpg


993 REPLIES 993

wojtekmarchewka
Rising Star I
I have two ROG Phone 3 for comparison, one with the software from 17.0822.2005.11 and the newest (which supposedly fixes) ww-17.0823.2008.70. Unfortunately, it can fix Netflix in low brightness, but it breaks the whole damn thing (like Youtube) where it brightens the sides. it is much better on the first version of the system. On Youtube, black is beautiful and color saturation is much better than in ROG 2

Two ROG Phone 3 and two different software
YouTube
120121141-855198095018944-2441331431956934393-n.jpg
120133174-785201605611371-6488529367719181143-n.jpg
Netflix
120236005-322944895661632-3666804616218134755-n.jpg
120138992-1257833914579363-5814826247459040137-n.jpg
120199167-757062204869401-3005555836993675840-n.jpg
120366278-1217667801952373-4422974146433518004-n.jpg

So far, I am staying at 17.0822.2005.11
Because I want to have beautiful colors and black mainly in Youtube and the rest of the application, and I will watch Netlix on my Oled TV

gfg59204
Star III
How about a new update is there a solution to the black crush issue

reuben4k
Star III
Anyone have a download link for the 78 update please?

Osmak
Star III
Nadzi

Don't let asus be angry, but for $ 1,000 with a damaged display, a 3-month update that hasn't changed anything, I can get an Iphone 11 for Max, a Samsung Galaxy Note 20, a Xiaomi Mi10 Pro, and I could go on 


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Then u sud have gotten iphone ...not asus FAULT u don't know how to use gaming phones. Who watches Netflix on gaming phone lol

Not applicable
Osmak

https://zentalk.asus.com/en/discussion/comment/118553#Comment_118553

Then u sud have gotten iphone ...not asus FAULT u don't know how to use gaming phones. Who watches Netflix on gaming phone lol


View post
DO YOU EVEN KNOW WHAT A "PHONE" IS? IT SHOULD BE ABLE TO RUN SIMPLE APP SUCH AS NETFLIX OTHERWISE ITS USELESS AS IT IS. R/WOOSH ASUS FANBOYS..... STOP DEFENDING ASUS LIKE YOUR FATHER IS WORKING THERE.