ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[jairoconcepcion]

Good afternoon everyone, I will try to summarize my experience, basically when I played a video with black areas, it looked like watercolor color but it is certainly not so much a problem with the screen but with the image to be reproduced since when the video is fixed and reproduced everything correctly the image is still faulty if for example you take a screenshot I mean that with the update the video playback has been fixed perfectly but if I take a screenshot and then see the image the video is wrong because it is wrongly calibrated but this will happen to you with any phone in short, the important thing is that ROG phone has solved the problem

[pradhyumna]

jairoconcepcion

Good afternoon everyone, I will try to summarize my experience, basically when I played a video with black areas, it looked like watercolor color but it is certainly not so much a problem with the screen but with the image to be reproduced since when the video is fixed and reproduced everything correctly the image is still faulty if for example you take a screenshot I mean that with the update the video playback has been fixed perfectly but if I take a screenshot and then see the image the video is wrong because it is wrongly calibrated but this will happen to you with any phone in short, the important thing is that ROG phone has solved the problem

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Great to hear that issue is resolved... meanwhile I'm eagerly waiting for an update arrival.

[sudharsanesh25]

jairoconcepcion

https://zentalk.asus.com/en/discussion/comment/108026#Comment_108026

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It is still looking the same! 😑

[kp2381995]

sudharsanesh25

https://zentalk.asus.com/en/discussion/comment/108027#Comment_108027

It is still looking the same! 😑

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Do you have latest update? .58 ?

[Nadzi]

In my case, the latest update 58. did not solve the problem with the black display.
the first photo is from Youtube. and the second photo is from the game Dead Trigger 2

PROBLEM STILL CONTINUES.