ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Aryan202]

Jack2318

https://zentalk.asus.com/en/discussion/comment/104784#Comment_104784

My results from vanced app as suggested by enabling the slider and all :-

1% visible upto 25

4% visible upto 14

10% visible upto 10

25% visible upto 8 ( 8 barely)

50% visible upto 6( 6 barely)

75% visible upto 5( 5 barely)

50% visible upto 5

I dont know if these results are fine or not guys share your results too, but even though they are fine then why so severe issue in any other app ? Netflix a total disaster , normal youtube a total disaster ?? Please suggest

View post

Regarding Netflix

[Jack2318]

Averan

https://zentalk.asus.com/en/discussion/comment/104866#Comment_104866

Regarding Netflix

View post

But it is happening every where even while i was playing MK11 I could literally see the pixelated black areas

[santhosh_h_v]

Jack2318

https://zentalk.asus.com/en/discussion/comment/104784#Comment_104784

My results from vanced app as suggested by enabling the slider and all :-

1% visible upto 25

4% visible upto 14

10% visible upto 10

25% visible upto 8 ( 8 barely)

50% visible upto 6( 6 barely)

75% visible upto 5( 5 barely)

50% visible upto 5

I dont know if these results are fine or not guys share your results too, but even though they are fine then why so severe issue in any other app ? Netflix a total disaster , normal youtube a total disaster ?? Please suggest

View post

Same here.. even the refund got rejected.. I raised the issue again.. I don't know if it's my unit, I see rainbow effect around the border of my phone, like as if I have applied tempered glass. And the Jeeves technician says it's not his checklist. So even my refund got rejected .. Really pissed off. I am gonna upload a video over YouTube tonight.. all the techtubers are hiding these issues..

[Satyaki]

Someone please post a video on Youtube for everyone to see the so called “Flagship” phone by ASUS working its magic. These reviewers are just going to talk about the processer, FPS counter, Air triggers and not address the real issue.
The display is such a basic and crucial thing i cant imagine how can every device face the issue unless its a manufacturing defect? Has ASUS lost it??? If we dont speak about it, the ASUS dev team wont care to solve the issue let alone an update fixing the issue. However i hardly think it is a software issue, more of a hardware problem.

[Aman89053]

Guys download screen balance app and apply the given settings (from screenshot)
It will fix the Black crush.
Mod please look at this matter seriously..it can fix via ota ..
P.S. - Do not forget to open the app in the background.