ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Aryan202]

Satyaki

When is ASUS going to address the black crush issue? The sellers fail to acknowledge the existing problem so as to get away with their 7day replacement policy. As a consumer, I dont want a below par display with hardware/software issues. I regret choosing ASUS over OnePlus. This is the first and the last time i will be investing my trust and money into ASUS.

View post

That won't be any better
The 8pro suffers from heavy black crush,image retention,black bar around the punch hole area (plus you can't force full screen in apps like Netflix),tint uniformity etc
I know 2 guys who got refunds for the 8pro's due to the tint and black bar(tint uniformity is terrible in oneplus phones)
8 has similar issues

[Aryan202]

Try this guys: (test video included below)


YouTube Vanced download link: https://vanced.app/

[Jack2318]

Averan

Try this guys: (test video included below)

https://www.youtube.com/watch?v=fv6T7aHsd54

YouTube Vanced download link: https://vanced.app/

View post

On 100% brightness it should be visible upto 5 but for the rest of the brightness levels what is the ideal visibility ? My ROG 3 is crying from black crush literally dark scenes look like nightmare , please tell otherwise i will replace it too 😞

[Jack2318]

Averan

Try this guys: (test video included below)

https://www.youtube.com/watch?v=fv6T7aHsd54

YouTube Vanced download link: https://vanced.app/

View post

My results from vanced app as suggested by enabling the slider and all :-
1% visible upto 25
4% visible upto 14
10% visible upto 10
25% visible upto 8 ( 8 barely)
50% visible upto 6( 6 barely)
75% visible upto 5( 5 barely)
50% visible upto 5
I dont know if these results are fine or not guys share your results too, but even though they are fine then why so severe issue in any other app ? Netflix a total disaster , normal youtube a total disaster ?? Please suggest

[pradhyumna]

Raised return request, Asus technician came to look after Black crush issue and replied that "every HDR panel phones having this black crush issue". And he simply recorded the video of my Black crush Screen with his Redmi Phone. He uploaded it. And within 30 minutes I got replied from Flipkart that my return request is rejected. WTF.
Now I've raised REFUND request.
Asus team should maintain good quality control, if they really cares for their customers. Very worst experience. I now highly recommending my friends that don't buy Asus devices. A worst Flagship ever seen with worst display experience.

Great job Dev!!! Almost, every ROG 3 owner reporting the black crush issue, and not a single patch given to fix it!!! What a shame....