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ROG 3 suffers from heavy black crush issue

Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!


993 REPLIES 993

Star I
I also have same issue. But above 50% brightness, the issue reduces. I guess it should be SW fixable. Please keep us posted. Else, I want a refund too.

Star II
I am also suffering from black crush issue if it is a hardware problem then inform me cause i in the return period
Or fix it,if a software issue is there.The software is updated to.32 also so plzz fix this

Star II

Are you facing any sudden signal drop issues .??

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I do. Returning is the only option till this resolves. And we can buy it when things are good

Rising Star I

Flipkart. It's only replacement option is there....No refund. The Devs like Asus won't be fixing this Heavy black crush, I guess!

Rising Star II
I m also facing this black crush
.. highly disappointed...I will wait fo 3 days from now and then I will refund it..and will never buy asus phone