ROG 3 suffers from heavy black crush issue
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08-14-2020 03:52 AM
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!
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08-18-2020 06:29 AM
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08-18-2020 08:44 AM
Anders_ASUSOkay, I checked it thoroughly this time. Turns out the issue is more pronounced with lower resolution videos and gradually better at each level. The levels are acceptable at max resolution.https://zentalk.asus.com/en/discussion/comment/104431#Comment_104431
Yes, I'm aware of the extent now but I'm waiting for our devs to get back to me with a reply. Please be patient. Investigating this is our number one priority.
https://zentalk.asus.com/en/discussion/comment/104439#Comment_104439
You have to be more specific. I just compared a bunch of HDR videos to models supporting HDR from other brands and they are all equally dark in scenes that looks much brighter on ZenFone 6 (since it doesn't support HDR).
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Maybe this can be fixed with some OTA tweaks.
Also noticed that it gets better on Netflix gradually if I continue playback, but still not perfect.
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08-18-2020 08:56 AM
Please advise.
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08-18-2020 08:59 AM
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08-18-2020 09:37 AM
chanakya213I am attaching video for your reference. U can check while in daylight open google chrome in dark theme and u will see the same.https://zentalk.asus.com/en/discussion/comment/104562#Comment_104562
No bro iam not facing any issue with fingerprint scanner . And it's not visible in daylight as well
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Thanks