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ROG 3 suddenly broke down, blackscreen and intermittent power

ZT-5926e239
Star III
Please tell us some basic information before asking for help:
Model Name: Rog Phone 3 ZS661KS (16/512 Variant)
Firmware Version: Latest
Rooted or not: Not Rooted

My ROG 3 suddenly gone blackscreen and intermittent power for no reason, I was very careful as it is my first premium phone. (Premium on price, not on quality)
And then last week issue occurred, I brought it to service center for diagnosis, they said it was motherboard problem (ALL OF A SUDDEN), I read few discussions and posts that for past few months it was common among ROG 3 and ROG 5 units. BUT THE WORST THING IS MY WARRANTY EXPIRED AND THEY ARE ASKING FOR 50,000 PHP for the fix.
ROG 5s 16/512 is at 49k. The repair is more expensive than the phone itself.
I bought my phone sept 2020, part of the pre order group for limited 16/512 variant.
I'm not asking for support as I know there's no workaround unless I PAY THAT FREAKING 50K just for repair.
Just don't buy this phone, it will just break your heart, and your wallet definitely.
8 REPLIES 8

ZT-5926e239
Star III
Will ASUS do something to those affected by that glitchy software that caused motherboard issues? its hard to say that it is not their fault, many reports of same issue across ROG 2, 3 and 5 for motherboard failures for that past months. Luckily for the others that they still have warranty, but for those who don't they are getting left behind.

ZT-5926e239
Star III
ASUS needs to look to that QUALITY CHECK before releasing it on market

Danishblunt
Hall of Fame I
ZT-5926e239

Will ASUS do something to those affected by that glitchy software that caused motherboard issues? its hard to say that it is not their fault, many reports of same issue across ROG 2, 3 and 5 for motherboard failures for that past months. Luckily for the others that they still have warranty, but for those who don't they are getting left behind.


View post
Its most likely caused by the fact that the power IC handles 20v extremely poorly. People who don't use 20v chargers do not see dead phones.

ZT-5926e239
Star III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/206982#Comment_206982

Its most likely caused by the fact that the power IC handles 20v extremely poorly. People who don't use 20v chargers do not see dead phones.


View post
I never used different charger for my ROG 3, I always used the stock charger, and I wasn't even charging it when it died like out of nowhere.
Unless you are saying that the stock charger of ROG is the one that's killing the phone.