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ROG 3 Phone Not Reading Temperature (Negative Temperature)

Please tell us some basic information before asking for help:
Model Name: ROG 3 Phone
Firmware Version: 18.0410.2108.158
Rooted or not: No
Frequency of Occurrence: Since Buying
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
image-2021-10-06-075729.png
So as you guys can see
the system temperature detect as negative temperature (-42 C)
and it doesnt change ( cant increase or decrease), stuck at 42
is there any way i could fix this?
this happened since buying, but because im buying via online (e-commerce) i have a bit trouble to claim this bug

havent try the asus support in my area, is it worth it?

Thanks everyone
3 REPLIES 3

Saifuddin
Zen Master III
mulyawanteddy.tm

Please tell us some basic information before asking for help:

  1. Model Name: ROG 3 Phone
  2. Firmware Version: 18.0410.2108.158
  3. Rooted or not: No
  4. Frequency of Occurrence: Since Buying
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

image-2021-10-06-075729.png

So as you guys can see

the system temperature detect as negative temperature (-42 C)

and it doesnt change ( cant increase or decrease), stuck at 42

is there any way i could fix this?

this happened since buying, but because im buying via online (e-commerce) i have a bit trouble to claim this bug

havent try the asus support in my area, is it worth it?

Thanks everyone


ROG 3 Phone Not Reading Temperature (Negative Temperature)
Clear cache and data of armoury crate and see if it helps or not
Do note clearing data will reset every settings to default.....

Gustav_ASUS
Community Legend III
@mulyawanteddy.tm As suggested by the user above, please clear the storage and cache of Armoury Crate.
Long-press app icon -> App info -> Storage & cache -> Clear both and reboot your device.
And yes, keep in mind that this will wipe your Armoury Crate settings.

AMANVerma
Rising Star II
It must be way cooler than any thing now 😦🤣