Rog 3 can't connect to Pc and can't use 3.5 mm to type c adapter

[Kaung]

Please tell us some basic information before asking for help:
Model Name: Asus Rog phone 3
Firmware Version: WW 31.0210.0210.230
Rooted or not: No root
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
When i update to Android 12 to my rog 3 i can't used my original 3.5mm to type c adapter and also can't connected to pc. When I plug (I try both pc and phone change

other plug and change cable) in my phone there is no notification show to choose (file transfer or something). I opened usb debugging and usb configuration (File transfer) .
Then i back to Android 11 the problem is still happening. How to do?

[Mat_deng]

Kaung

Please tell us some basic information before asking for help:

1. Model Name: Asus Rog phone 3
2. Firmware Version: WW 31.0210.0210.230
3. Rooted or not: No root
4. Frequency of Occurrence: always
5. APP Name & APP Version (If your issue relates to the app):

When i update to Android 12 to my rog 3 i can't used my original 3.5mm to type c adapter and also can't connected to pc. When I plug (I try both pc and phone change

other plug and change cable) in my phone there is no notification show to choose (file transfer or something). I opened usb debugging and usb configuration (File transfer) .

Then i back to Android 11 the problem is still happening. How to do?

Rog 3 can't connect to Pc and can't use 3.5 mm to type c adapter

Same here, i also got same bugs as u. Still got no fix. Also no way to fix this problem. Until now i still can't wear earphone

[Temi]

Same problem. No fix

[Temi]

@CH_ASUS @Falcon_ASUS @Falcon_ASUS @Christine_ASUS @gustav20258 @fussion_ASUS @Irene2_ASUS @Titan_ASUS

Please kindly address this matter. I'm going insane. I have tried anything and everything possible you could think of, hoping the matter will be solved.
When should we expect a fix? This is not an HARDWARE issue.

[Mattias_ASUS]

Hello!
I'm sorry for the late reply, I've created a rapport of the issue and sent it to the technicians to check it further.
If you find anyone with the same problem please show them this thread and tag me since this is better to have one instead of many different threads about the same thing.