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Rog 3 : black screen after upgrading Android 12

Star II
Sir i did upgrade Android 12 4 days ago and it was working good till now but today i was on call and as it is finished my mobile screen went black. I click on power button and touch screen i feel vibration mean mobile was on 9nly sreen was black ..but after some minute it appears and i restart mobile this indication for big issue ? Or its normal issue ?
ease tell us some basic information before asking for help:
Model Name: Asus Rog 3
Firmware Version:
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): black screen
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Community Legend II
Hi Bitman007dotcom,
A new update is coming in few days, it should fix this. If the issue is too frequent, I would suggest you to downgrade in the meanwhile.

Star I
I have the same issue. I would like to address a new issue after updating Android 12 is when you open a voice message in WhatsApp the screen goes pitch black too.
Known Pitchblack occurance :
1.After call ends
2.After opening voice message on whatsapp
Please give a fix for these issues.
Device : Asus Rog Phone 3

Star I
There is a temporary solution for Pitchblack occurance after call ends:
You can turn off Proximity Sensor in call Settings.
Phone>Settings>Call Screen>Turn on/off Proximity Sensor

Hall of Fame I
interesting, I don't have this bug, also it's an old bug back in A10 days that seemingly came back.

Rising Star II
Your proximity sensor is broken it seems... It's not a hardware fault just the upgrade is the problem... I've faced this issue while in testing for A11 and told the mods about this issue ... The solution was to downgrade.. or turn off the proximity sensor