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Rog 3 after upgraded from Android 11 to Android 12 phone black screen sticking

prabhatnhk
Star I
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version:V02.01.01.21
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): anter phone upgrade Android 11 to Android 12 my phone stuch black screen not working anything, I try power button press 20 sec for force reboot not working
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

ARP_ASUS
Community Legend II
Hi prabhatnhk,
There is a new update available post the Android 12 update which fixes this.
Please visit ASUS support site and downgrade or upgrade directly to the latest if possible.
https://zentalk.asus.com/en/categories/rog-phone-3-%28zs661ks%29

ASUS_Bot
Rising Star II
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