ROG 3 Aero Active Cooler not working

[Mirchea]

1. Model Name: ROG 3
2. Firmware Version: SKQ1.210821.001.WW_Phone-31.0210.0210.258-0
3. Rooted or not: NO
4. Frequency of Occurrence: EVERYDAY
5. APP Name & APP Version (If your issue relates to the app): N/A

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

Hello. Pls.help me because my AeroActive Cooler of ROG 3 is not working. When i'm trying to put it, there's ATTENTION Pop up and it says to put only ROG 3's Aero Active cooler. Pls.help.

I already tried factory reset and clear cache of armour crate but still this problem occurs.

[keren_ASUS]

Hi @Mirchea 

Since you already tried a factory reset and it didn't work, it's best if you visit your nearest center. There are limited troubleshooting steps for the accessory so it'll be quicker to contact them. 

We apologize for the inconvenience. 

[willjoe2442]

Click on the “Fan Control” tab and then you'll be able to adjust the fan speed by moving the slider to the left or the right. Another way to change the fan speed on your ASUS ROG laptop is to use the BIOS. To access the BIOS, you'll need to restart your laptop and then press a certain key during the boot process.

Regards,

Will

[ZenBot]

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