My rog Phone 3 don't recognize airactive cooler

[Dash_Kappei]

Please tell us some basic information before asking for help:
Model Name: rog Phone 3
Firmware Version: lady version
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[CH_ASUS]

Dash_Kappei

I have mobile dock top. It,s perfect. Only aereoactive Is problem

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Hi
Please do still try Anders' suggestion. Esp. then blow on the aeroactive cooler's connector. It may save time if it would work, Thanks!

[Dash_Kappei]

I try, but the problem Is present too. In the info hardware of phone, i see the aereoactive, but your BIOS version Is not present.