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My Phone Got a Black screen while playing PUBG and still

愤怒Warman
Star III
Please tell us some basic information before asking for help:
Model Name: Rog 3 with aeroactive cooler 3
Firmware Version:Version WW-18.0410.2203.201
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Well , while playing PUBG as usuall . suddenly the screen black out and game sound and phone still working
i tried to restart , force restart , i still feel the vibration alert while phone is starting or trying to type the lock screen pass , but the screen still black out with no sign of anything
please help me eplain what is this !!!!

9 REPLIES 9

愤怒Warman
Star III
Hellllooooooooooo , anyone plz ?

愤怒Warman
Star III

kikoly
Hall of Fame II
愤怒Warman

@Titan_ASUS

@kikoly

@Gustav_ASUS

plz help


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If your phone is still under warranty, go to a service center to fix the problem. If it's not under warranty, find a repair shop that can handle CPU soldering.

愤怒Warman
Star III
kikoly

https://zentalk.asus.com/en/discussion/comment/210034#Comment_210034

If your phone is still under warranty, go to a service center to fix the problem. If it's not under warranty, find a repair shop that can handle CPU soldering.


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tyvm for reply
The phone not under warranty now , could u plz explain what happend to my phone , and the screen is ok or burned
and CPU  soldering
the phone is still workig but with blackout screen