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Kunai 3 Right Controller not working after failed firmware update

Star III
Please tell us some basic information before asking for help:
Model Name: Kunai 3
Left Controller Version: V3.3.3
Right Controller Version: Vff.ff.ff
Bluetooth Version : V3.0.8
Rooted or not: not
Frequency of Occurrence: all the time
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
There was a prompt to update, but it failed, after that the right controller on my kunai 3 doesnt work anymore.
I saw another thread about this that has been solved.
From what i get, they have updated their firmware.
I've been trying to search in threads, youtube and on the web on how to update the firmware, but cant find it any where.
Please help.
Thank you in advance.

Rising Star II
Hi there ,
I once faced similar problem with my cooler fan but it didn't effected anything .
For this issue i would suggest you to visit service center near you also you can hear from mods too they will guide you more better .

Star III
Any admin can help on this. Much appreciated

Rising Star II
Need help here guys @Gustav_ASUS @ARP_ASUS .

Star III
i’ve been searching on faq, manual, youtube, google, but still cant find any asnwer