Kunai 3 Not working

[Zexiar]

Please tell us some basic information before asking for help:
Model Name: ROG Kunai 3
Firmware Version: Latest, can't find it.
Rooted or not: No
Frequency of Occurrence: Permanent
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello. I connected the ROG Kunai 3 to my ROG Phone 3 to play and it worked fine until I got a prompt to update the firmware for the Kunai 3, so I tapped it. It said failed yo update and the right controller stopped working and would never responds, but the right controller still works.
I think this should be addressed very quickly as it basically bricked an expensive accessory.

[ZT-6498cb35 · Accepted solution]

Zexiar

Sadly I'll take this as a hard lesson. this is the 3rd ROG Phone released and first I buy. With the awful bugs and issues I face with it. even tho it is advertised to be working with them. I will never buy an Asus phone in my life again after this. Unless they miraculously prove to me that their products are worth it, which I highly doubt they'll ever do, their phones are blacklisted forever for me.

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Hey, recently i connect kunai with that middle acc (acc to charge kunai) and use a cable to directly connected it to phone and it prompted to update firmware. Now my kunai can be used again. Maybe this method will help you too

[Jair]

@ashabusurur@gmail.com
What's is your software version of the kunais?
Settings -> about phone -> hardware
Scroll to the end

[Zexiar · Accepted solution]

ashabusurur@gmail.com

https://zentalk.asus.com/en/discussion/comment/142865#Comment_142865

Hey, recently i connect kunai with that middle acc (acc to charge kunai) and use a cable to directly connected it to phone and it prompted to update firmware. Now my kunai can be used again. Maybe this method will help you too

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Amazing! Thank you, Thank you! I did the same, I used a USB-C to USC-C and connected the Charging Piece which you mentioned to my ROG 3. I also got a prompt to update the firmware and it worked perfectly!
I attached a screenshot of the hardware version as well. The Charger Version is also V3.1.0

[ZT-6498cb35]

Zexiar

I'm bringing this up again as this should be solved. I've seen other facing the same problem on the Asus Armory app.

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And now its solved, hope this help other too 😁

[ZT-6498cb35]

Jair

@ashabusurur@gmail.com

What's is your software version of the kunais?

Settings -> about phone -> hardware

Scroll to the end

View post

V.3.3.3 for left and vff.ff.ff for right last 1.5 month... Last night i can update firmware to v.3.1.0 for right controller