I cannot select 4K not 8K to record video

[Derimonster]

Please tell us some basic information before asking for help:
Model Name: ROG PHONE 3
Firmware Version: 17.0823.2007.58
Rooted or not: NOT
Frequency of Occurrence: since new, had only 6 days
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I cannot see where I can select 4K or 8K video? They only resolution is FH or HD?
Where can I find this option? Or have I bought a fake phone.
At the top I can only select FD or HD?
please can someone help explain?

[John_p]

Derimonster

Please tell us some basic information before asking for help:

1. Model Name: ROG PHONE 3
2. Firmware Version: 17.0823.2007.58
3. Rooted or not: NOT
4. Frequency of Occurrence: since new, had only 6 days
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I cannot see where I can select 4K or 8K video? They only resolution is FH or HD?

Where can I find this option? Or have I bought a fake phone.

At the top I can only select FD or HD?

please can someone help explain?

I cannot select 4K not 8K to record video

When you tap hd you are supposed to get all the options of 4k,8k etc etc .

[Anders_ASUS]

Derimonster

Please tell us some basic information before asking for help:

1. Model Name: ROG PHONE 3
2. Firmware Version: 17.0823.2007.58
3. Rooted or not: NOT
4. Frequency of Occurrence: since new, had only 6 days
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I cannot see where I can select 4K or 8K video? They only resolution is FH or HD?

Where can I find this option? Or have I bought a fake phone.

At the top I can only select FD or HD?

please can someone help explain?

I cannot select 4K not 8K to record video

Please make a screen recording. Maybe then I can see why

[Derimonster]

Here is the video

[Derimonster]

I cannot see the 8K option