I cannot select 4K not 8K to record video
Derimonster
Level 1
Please tell us some basic information before asking for help:
- Model Name: ROG PHONE 3
- Firmware Version: 17.0823.2007.58
- Rooted or not: NOT
- Frequency of Occurrence: since new, had only 6 days
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I cannot see where I can select 4K or 8K video? They only resolution is FH or HD?
Where can I find this option? Or have I bought a fake phone.
At the top I can only select FD or HD?
please can someone help explain?
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Comments
When you tap hd you are supposed to get all the options of 4k,8k etc etc .
Please make a screen recording. Maybe then I can see why
Here is the video
I cannot see the 8K option
Have I been sold a broken phone. If so, then I would like a refund.
There is no 8K, has ASUS been modelling mis-selling their ROG Phone 3. Isn't this false advertising.
@Derimonster Sorry for the late reply,
Has this been fixed for you in 2008.78 ? If not, try clearing the storage and cache of the camera app:
Long-press app icon -> App info -> Storage & cache -> Clear both and reboot your device.