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Google Pay not working after latest update

Syn
Star II
After updating today the phone no longer meets Google Play Security Certification and GPay refuses to work.
It worked just fine prior to updating. Resetting Play Store or GPay doesn't fix it.
Edit: The Certification is still there in my settings so in theory it should still work but can't reinstall the GPay app or Play Store. Avoiding factory reset would be preferable.

Edit 2: Contacted Google and they say it's on your end to fix the firmware and meet security standards so that was a dead end.
21 REPLIES 21

Helo__PuweY
Rising Star I
Gustav_ASUS

Thanks for bringing this to our attention! I've passed it on to our developers.


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Just a Question if I want to fix it earlier...but does a Full Phone Wipe/Reset solve this issue? Or does it bring nothing and I just should better wait?? Appreciate every response.

pepperumo
Star I
Gustav_ASUS

Thanks for bringing this to our attention! I've passed it on to our developers.


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It is related to the fact that Google play appears to be not certified. My phone is not rooted. Also I forgot to mention that after restarting the phone, google pay started working again.

pepperumo
Star I
Helo ;PuweY

https://zentalk.asus.com/en/discussion/comment/116030#Comment_116030

Just a Question if I want to fix it earlier...but does a Full Phone Wipe/Reset solve this issue? Or does it bring nothing and I just should better wait?? Appreciate every response.


View post
Syn

After updating today the phone no longer meets Google Play Security Certification and GPay refuses to work.

It worked just fine prior to updating. Resetting Play Store or GPay doesn't fix it.

Edit: The Certification is still there in my settings so in theory it should still work but can't reinstall the GPay app or Play Store. Avoiding factory reset would be preferable.

Edit 2: Contacted Google and they say it's on your end to fix the firmware and meet security standards so that was a dead end.


Google Pay not working after latest update
after restarting the phone, google pay started working again.

Helo__PuweY
Rising Star I
pepperumo

https://zentalk.asus.com/en/discussion/comment/116039#Comment_116039

https://zentalk.asus.com/en/discussion/36066/google-pay-not-working-after-latest-update

after restarting the phone, google pay started working again.


View post
Thanks a lot for the confirmation.
So far I'm going now to install the Phone again...but please still fix the issue Asus, because I dn't want to havethe same issue with the next patch (again)

Syn
Star II
Restarting phone doesn't fix it for me, it was the most obvious thing to try first. I've tried it multiple times and resetting storage on both GPay and PlayStore, still not secure according to GPay.