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Earphone Microphone not working on Rog Phone 3

eg_0916
Star I
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version: Latest
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): All Apps
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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When using a earphones on my rog phone 3 the audio quality is good depending on the earphones but when using mic it doesnt work at all. I tried my microphone using different apps and games but it doesnt pic up anything from me.
3 REPLIES 3

Gustav_ASUS
Community Legend III
@eg_0916 Are the earphones in question wired or BT earphones? If it's the latter, make sure you have enabled the microphone in device settings.

eg_0916
Star I
Gustav_ASUS

@eg_0916 Are the earphones in question wired or BT earphones? If it's the latter, make sure you have enabled the microphone in device settings.


View post
I use wired earphones and ive tried to use it again it works for about a minute then just wont work again.

Gustav_ASUS
Community Legend III
@eg_0916 Sorry for the radio silence!
Are you still experiencing this issue? If so, I have some more questions for you.
Are you using the .131 firmware update?
Is it the same behavior for both ports?
Which model (earphones) are we talking about?