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Display issue with refresh rate

Dr__SushP
Rising Star II
Since long and even after 3 subsequent updates the rog 3 has this issue with the refresh rate very frequently changes by itself from 60 to 120hz. And the option to change is grayed out. Please help. Is the ASUS team even aware of this ? Or even this can't be fixed like the black crush issue ?
28 REPLIES 28

Dr__SushP
Rising Star II
I am not screen casting. During screen recording the icon turn on by itself
botboy444

https://zentalk.asus.com/en/discussion/comment/145205#Comment_145205

just watched the video, it could also be because you're screen casting, which (im assuming) will lock the HZ at 60


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Dr__SushP
Rising Star II
botboy444

https://zentalk.asus.com/en/discussion/comment/145205#Comment_145205

just watched the video, it could also be because you're screen casting, which (im assuming) will lock the HZ at 60


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No YouTube this time. Even then...
Where are the mods who said this issue was fixed.. even while I am typing this the screen Refresh rate is stuk at 120 with a red tint all over and only app running is chrome.

Dr__SushP
Rising Star II
botboy444

https://zentalk.asus.com/en/discussion/comment/145205#Comment_145205

If you remove YouTube from armoury crate it'll let you change the refresh rate

as far as im aware, theres no way to "override" or change the Hz if an app is running through Armoury Crate, unless its done via the game genie


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Where did you see my YouTube is running through armoury crate ??

ronald1985
Community Legend I
Dr. SushP

https://zentalk.asus.com/en/discussion/comment/145213#Comment_145213

No YouTube this time. Even then...

https://us.v-cdn.net/6031231/uploads/XIKTBVD0LHBW/2021-01-06-18-26-02.mp4

Where are the mods who said this issue was fixed.. even while I am typing this the screen Refresh rate is stuk at 120 with a red tint all over and only app running is chrome.


View post
If I am not mistaken, that's because you're using screen recorder/screen casting and this will automatically be greyed out the refresh rate.
First Video - I could only see you using 60hz set and 60hz greyed out when using screen recorder.
Second video - I could only see you using 90hz set and 90hz greyed out when using screen recorder.
Is that the problem you're talking about? Not being able to change refresh rates while screen recording? Are there other scenarios other than the screen recording?

Dr__SushP
Rising Star II
Bro you are misinterpretation the situation. Refresh rate is not stuk because I am screen recording. Refresh rate is stuk that is why I am using screen recording. Refresh rate is greyed out ..and when that happens I am initiating the screen recording. So you are entirely wrong when you are saying refresh rate is greyed out because I am using screen recording. And I always keep my refresh rate at 60. That 90 you saw was also by itslef without my permission..

And enough explaining and all.. where is the mod who said this issue is fixed.. this is the issue and it's still happening. I don't need to explain this to other fellow users. Asus should look into it.. or atleast give a response after seeing the video. But just as the black crush thread they have vanished..again..