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Bug: Bluetooth Headphones audio laging / cutsout when phone in pocket

yosef019
Rising Star II
Please tell us some basic information before asking for help:
Model Name: rog3
Firmware Version: 2012.131
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): bluetooth
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Bluetooth laging disconecting when phone in pocket with airpods and sony 1000xm3 and im walking outside
airpods 1 gen 2 audio cutsout copletly but music contune playing when get out thephone from pocked audio still muted
with sony its just have sound stuter like before disconecting
without pocket i can go freely in the whole house even go one flor downstairs and still music playing
any chance to fix this via softwre update?
8 REPLIES 8

yosef019
Rising Star II
@Gustav_ASUS can you look at this i provide more information

Gustav_ASUS
Community Legend III
@yosef019 Bluetooth can be fickle when you're outside with your phone in your pocket, head moving, other signals around. If you suspect something is wrong with your device, start by resetting your Bluetooth:
Settings -> System -> Reset options
Do you have any connectivity problems with Bluetooth when you're at home?

Craven
Rising Star II
I use Fiil T1x earbuds and i get stuttering too when I'm outside like at my workplace. I found that the culprit was the abundance of wifi networks in the area, possibly even the 5g signals because i don't get any stuttering when i turn off both WiFi and Data. BT is smooth when I'm at home because there's only one WiFi network and 4G available.

yosef019
Rising Star II
Gustav_ASUS

@yosef019 Bluetooth can be fickle when you're outside with your phone in your pocket, head moving, other signals around. If you suspect something is wrong with your device, start by resetting your Bluetooth:

Settings -> System -> Reset options

Do you have any connectivity problems with Bluetooth when you're at home?


View post
at home when outsite of the pocket i can go all over home with airpods 1 (60squre) and with sony 2 flors outside of the apartmant
its mosly happend outside outside with 5G on
other user from israel having this too
image.png
i used this case with back hydrogel and front nillkin glass ^^ and had sound muted in airpods
image.png
now used with this case didnt have disconect or sound muted ( with other lose pans) ^^
i update this tread after i test in jeans and regural work pans

dont close lets see if other users have it also