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Brand new Rog 5S phone. Asus says it is already registered and warranty expired!!!

Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Star I
Confirmed it is brand new by checking many unboxing videos, as well as inspecting every inch of phone, box, and accessories (including the cables). Perfectly brand new!

Rising Star II
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