Please tell us some basic information before asking for help:
Model Name: ze551ml
Firmware Version: latest ww4.21.40.352
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): kids mode
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I Have latest official firmware from Asus, the phone has never been unlocked or used with custom rom.
I have used the kids mode for a while, and it was fine, until last week, somehow, my sibling cause the kids mode to crush. As a result, the phone went back to the main ZenUI, but the permissions of Kids Mode remains.
The phone is currently unusable, and stuck in flight mode.
Every app or setting i am trying, the phone says "Cannot open
I tried the following:
1. enter kids mode is not possible, because I get "Cannot open settings in kids mode" error.
2. I tried to boot in safemode... I still get the "Cannot open
3. when trying to access with USB, I see an empty drive, no access to the files.
4. I cannot use the Notification Menu (no permission for that)
5. I tried to boot into recovery mode, but there is no option to mount DATA partition, or any other partition.
I Know the Pin for unlock the kids mode, but still cant go back to the kids mode (settings is blocked). All the apps and games that allowed in kids mode, can be used normally in current phone status.
any way suggestion how to get back to normal permissions ?
