02-03-2023 02:04 PM
Hello guys, I've taken my Asus Tuf A15 to a service center, and they reapplied thermal paste, and when they were assembling the laptop back together, they didn't take into consideration the length of the screws, and they made a denture in the front panel, under the keyboard, it is pretty visible, around 1mm tall, from using the longer screws, is the warranty void now?
02-03-2023 06:10 PM
Hello, @Guresz and thank you for reaching out.
Are you sending it to an official ASUS repair center? Please provide the serial number, repair number, and required information via PM.