ASUS - ZenTalk

Gentleman_Nosh · ‎11-29-2023

I've just purchased a beautiful Asus ROG Strix SCAR 16 laptop with the 4080 GPU.

Sadly the sound volume is so low that it's impossible to even watch a movie. It doesn't matter what the source is, the volume is very, very low.

Is there any way to increase the sound volume to an acceptable level?

Falcon_ASUS · ‎12-03-2023

@Gentleman_Nosh
We suggest that you refer to the following FAQ to uninstall the audio device and then reinstall the drivers.
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems
If the issue persists, as the perception of sound volume can be subjective, we recommend contacting the retailer to inquire about the possibility of a refund or exchange. Alternatively, you may visit the following forum to seek more assistance.
https://rog-forum.asus.com/t5/gaming-notebooks/bd-p/HSS_Notebooks
We apologize for any inconvenience this may cause.

Falcon_ASUS · ‎12-03-2023

@Gentleman_Nosh
We suggest that you refer to the following FAQ to uninstall the audio device and then reinstall the drivers.
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems
If the issue persists, as the perception of sound volume can be subjective, we recommend contacting the retailer to inquire about the possibility of a refund or exchange. Alternatively, you may visit the following forum to seek more assistance.
https://rog-forum.asus.com/t5/gaming-notebooks/bd-p/HSS_Notebooks
We apologize for any inconvenience this may cause.

Very low volume on ROG Strix SCAR 16