I have only owned this laptop for 3 weeks. Right when I recieved it I had to spend 3 hours with Microsoft support to get windows 1909 installed. The thing came with 1809 and was failing to install an update that kept it from progressing. I got that figured out and had to manually update basically every driver in it. BIOS, firmware, GPU, etc... Still the thing crashes/freezes on almost every game I attempt to play. COD, Apex Legends, even something as simple as Stranded or even Pokemon TCG. Have tried every tweak or fix I can find online. Nothing changes.
Also have had it freeze and popup a green screen for a second. Then brown. Then back to where I was and operational. Has happened just sitting at the desktop. Nothing opened.