KouleminNikolai
Please tell us some basic information before asking for help:
- Model Name: Asus ZenFone Go (ZB500KL)
- Firmware Version: Android 6.0.1 build number: MMB29M.WW_pHONE-13.0.0.321-20180626
- Rooted or not: unrooted
- Frequency of Occurrence: constantly
- APP Name & APP Version (If your issue relates to the app): Google Play и другие
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The Google Play app on my smartphone is missing. Therefore, I can't install any application. I can't make software updates. 😥
The Google Play app on my smartphone Asus ZenFone Go (ZB500KL) is missing
@KouleminNikolai Also, please try "the Factory Reset"
Settings>System>Advanced>Reset options>Erase all data(factory reset)
**Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.
https://www.asus.com/support/FAQ/1036182/
