The Google Play app on my smartphone Asus ZenFone Go (ZB500KL) is missing

KouleminNikolaiKouleminNikolai Level 1
edited January 4 in Others

Please tell us some basic information before asking for help:

  1. Model Name: Asus ZenFone Go (ZB500KL)
  2. Firmware Version: Android 6.0.1 build number: MMB29M.WW_pHONE-13.0.0.321-20180626
  3. Rooted or not: unrooted
  4. Frequency of Occurrence: constantly
  5. APP Name & APP Version (If your issue relates to the app): Google Play и другие

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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The Google Play app on my smartphone is missing. Therefore, I can't install any application. I can't make software updates. 😥

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