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solve this problem

How can I solve the problem shown in the attached video and what are its causes?

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@mostafamahmoud
If your phone continues to hang on the ASUS LOGO screen during startup, please refer to the explanation in the following section of the FAQ
"Screen hangs (Freezing) on ASUS LOGO / No backlight / Black screen with vibration but cannot enter the system." 
https://www.asus.com/support/FAQ/1015488/ 
We apologize for any inconvenience this may cause.