Hi
Arcane26Thank you for your asking. Is your device Zenfone V Live in 2017? Kindly try some stay-at-home troubleshooting tips below:
1. Please try to enter "Safe Mode" and charge your phone for a night. If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/2. Also, please try "the Factory Reset"
Settings>System>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.
3. Please try to clean your port with compressed air can or bring it back to Repair Center for device checking.
4. Is there any zone heating up while using/idling? How long has the battery been used?