Serial Number Incorrect (Product registration failed)
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06-26-2021 12:28 PM
Model: G533QM
I have seen quite alot of posts regarding product registration errors. I have the same problem. When filling out the form on the ASUS product registration page, I entered my serial number and the rest of the spaces such as 'Product Type' and 'Product Name' were automatically filled out on the website, which means that the product was recognised. But upon final submission, the error message pops up at the top displaying 'serial number incorrect'.
Any help regarding this situation would be greatly appreciated!
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06-26-2021 07:01 PM
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06-26-2021 08:13 PM
sahanlahiru98@sahanlahiru98 @steversonalisa
- System: ROG Strix SCAR 15
- Model: G533QM
I have seen quite alot of posts regarding product registration errors. I have the same problem. When filling out the form on the ASUS product registration page, I entered my serial number and the rest of the spaces such as 'Product Type' and 'Product Name' were automatically filled out on the website, which means that the product was recognised. But upon final submission, the error message pops up at the top displaying 'serial number incorrect'.
Any help regarding this situation would be greatly appreciated!
Serial Number Incorrect (Product registration failed)
Did you typed the correct serial number..From where did you got the serial number.
you can get the serial number from Bios.
type below the line in command prompt run with administrator rights and press Enter.
wmic bios get serialnumber
you can register the product on the Asus account profile page on the website, not on my Asus application
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06-27-2021 03:06 AM
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06-27-2021 07:12 PM
Please kindly try again.
We have been working on the system technical issue.
If the registration still fail, please let me know.
Thank you.