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ROG Flow Z13 GZ301VU - Constantly Freeze! BNIB

SAL1ENT
Star III

‎09-08-2024 12:21 PM

I bought ROG FLOW Z13 GZ301VU just few days ago (not even a week). I've got terrible experience that this device constantly always freezing/hang. Sometimes only the cursor can move, sometimes freezing at all!

I have recovered from asus cloud, and even doing a fresh windows install 2 times!

Can someone here help me to solve this??

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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

‎09-08-2024 06:14 PM

@SAL1ENT 
If you have recently purchased the laptop and are experiencing issues, we recommend contacting the retailer to report the problem and inquire about the possibility of a return or exchange. If you need further technical consultation, we recommend visiting the following forum to seek additional assistance.
https://rog-forum.asus.com/t5/gaming-notebooks/bd-p/HSS_Notebooks
Sorry for any inconvenience it may be caused. 

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