System: Windows 10 PRO
Battery or AC: Both
Model: FX502VM
Frequency of occurrence: NOW
Reset OS:
Screenshot or video:
========================
Detailed description：
Hello.
After I reapplied thermal paste (because it was a mess), my battery doesn't charge. It was always on Asus battery health app at 60%. Now it shows 255% plugged and none unplugged. I followed all the steps of being precocious. Removed battery plug like LEGO, and put it back again, after paste was applied.
I am attaching the picture of how thermal paste was applied and I had to clean it out.
It has Red light on as charging and after a while it starts to blink. Also every 2 hours or so the battery percentage shows up.
I have HWMonitor installed and it does not show any battery installed. Then again it shows 10% of ware and charged state of 60%.
I unplugged the battery again and cleaned the contacts with alcohol, same with the button battery. Did keep the power button pressed for 50sec. Did uninstall Micr. ASPI and AC power from device manager. Did take a look at BIOS for battery, it showed "calculating".
A
ASUS Live Update is up to date.
BIOS is up to date.
Please advice.
Battery or AC: Both
Model: FX502VM
Frequency of occurrence: NOW
Reset OS:
Screenshot or video:
========================
Detailed description：
Hello.
After I reapplied thermal paste (because it was a mess), my battery doesn't charge. It was always on Asus battery health app at 60%. Now it shows 255% plugged and none unplugged. I followed all the steps of being precocious. Removed battery plug like LEGO, and put it back again, after paste was applied.
I am attaching the picture of how thermal paste was applied and I had to clean it out.
It has Red light on as charging and after a while it starts to blink. Also every 2 hours or so the battery percentage shows up.
I have HWMonitor installed and it does not show any battery installed. Then again it shows 10% of ware and charged state of 60%.
I unplugged the battery again and cleaned the contacts with alcohol, same with the button battery. Did keep the power button pressed for 50sec. Did uninstall Micr. ASPI and AC power from device manager. Did take a look at BIOS for battery, it showed "calculating".
A
ASUS Live Update is up to date.
BIOS is up to date.
Please advice.
