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Product Registration Failed: Product is already registered

Qiqo
Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description:
568 REPLIES 568

GEEK_ASUS
Rising Star II
Hi @pavelv22 ,
Please check your PM.
Thank you.

Kevlar212
Star I
Sorry I have the same issue, received motherboard as a gift.
Thanks

Kevlar212
Star I
image.png
screenshot.
Thankks

msajid40
Star I
Sure, I have checked it.

loui30
Star I
Same problem here I just bought this laptop with someone else can you help me on the steps I have contact with the previous owner